Privacy Policy for Gotilo – Maze King
Last Updated: August 2024
Welcome to Gotilo – Maze King (“App”). This Privacy Policy outlines how Gotilo – Maze King (“we,” “our,” or “us”) collects, uses, and shares information about you when you use our App and related services. As a member of the All India Gaming Federation (AIGF), we adhere to their policy guidelines to ensure your data is handled responsibly.
By using the App, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
When you use our App, we may collect the following types of information:
- Personal Information: This includes your name, email address, mobile number, and other details you provide during registration, game participation, or interaction with our services.
- Financial Information: We collect payment-related information, such as bank account details, credit/debit card details, or payment processors, for transactions related to adding money to your account, paying entry fees, or withdrawing winnings.
- Device Information: This includes IP address, device identifiers, browser type, operating system, and other technical details collected when you access the App.
- Usage Data: This includes in-app actions such as joining games, interacting with features, game progress, time spent using the App, and details about game outcomes (e.g., wins, losses, and refunds).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Services: Managing your participation in skill-based games, processing transactions, and enhancing your overall experience.
- Processing Transactions: Handling financial transactions related to adding money to your account, paying entry fees, and withdrawing winnings.
- Verifying Identity and Security: Ensuring the security of your account and verifying that only you have access to it.
- Analyzing Usage Patterns: Understanding user interactions with the App to improve features like game selection and user interface.
- Marketing and Promotions: Sending in-app notifications and emails about upcoming games, promotions, and other relevant updates.
- Legal Compliance: Ensuring compliance with applicable laws and regulations.
3. Sharing Your Information
We may share your information in the following scenarios:
- Service Providers: With third-party service providers who assist in operating the App, processing payments, providing customer support, and managing games.
- Legal Requirements: If required by law, such as responding to a court order or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience on our App. Cookies help store user preferences, analyze traffic, and provide personalized content, such as game recommendations. You can manage cookie settings through your browser.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Update or correct any inaccurate or incomplete personal information.
- Delete Your Data: Request the deletion of your personal data, though we may retain certain information for legal, security, or operational purposes.
- Withdraw Consent: Withdraw consent for processing your personal data at any time. Note that this may impact your ability to use certain features of the App, including participation in games.
7. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes via the App or email before they take effect.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@gotiloapp.com
Gotilo – Maze King is a puzzle and challenge-based game adhering to AIGF policy guidelines.